I really enjoy working with Joanne, who is patient when dealing (she will have me draw anything!) She has come up creative projects which i would not do myself- so its nice she came along for us designers! As far us coming across our budget requirements etc - it was great advice from her too!! And being able't work at home because of my little one there were never any doubts about where things stood or how deadlines are met/kept; all good info given beforehand too :) Great professional approach, excellent communication throughout project cycle also gave support in other areas such we had problems purchasing material needed through supplier website due difficulties obtaining visas /visa application fees. I like the fact they are local and friendly. They are responsive, creative, and are always working to help you achieve your goals. They are a great team to work with and are always willing to go above and beyond to help you achieve your design goals. I don't like that you have to pay to submit your work. It would be great if you could pay after they give you feedback. We are designing websites for the local business community.