I love how easy it is for my team members (that are not data scientists)to use without having any technical knowledge! Plus their support was so helpful when we were getting started that made us feel like they truly cared about our success in this program as well. The only thing i dislike at first glance would be there may or will need more customization options down the road but everything else has been great thus far!! We have done nothing BUT rave over them since using - no complaints from anyone yet- keep up the good work. ! I like that it's easy for my team members to use this tool and also they are very helpful when we have any issues or questions about how to work/use it in our business. There is nothing really bad I can say at all. It has helped me gain more knowledge on what other businesses do as far as marketing strategies go. We've been able to learn from each others' mistakes and successes as well.