I like how easy it is to use, even if you are not very tech savvy! It's also great that they offer support from their team too which makes things easier when there isn't enough time in your day or week due to work commitments etc.. The only thing i dislike about this software is having two different platforms - so some of our students have issues with accessing information via one platform while others access using another (we now need them both). This has been resolved as we can merge all accounts into just 1 account once everything works out but still needs sorting at times unfortunately :( We've had no problems since implementing parator academy though :D.