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Turkey, Ankara
1 Level
694 Review
32 Karma

Review on πŸ’ͺ GIGABYTE TRX40 AORUS Xtreme: sTRX/AMD/TRX40/Fins-Array Heatsink/16+3 Phases Infineon Digital VRM/Gen 4 AIC w/ 4 X M.2 NVMe/Intel WiFi 6/Intel Dual 10GbE LAN/XL-ATX Motherboard by Andrew Sticher

Revainrating 1 out of 5

Stay away, not worth the disappointment.

I personally had 2 of these boards and each had stability issues and occasional display issues when GPUs were used in 16x slots. I have a 1000w power supply and it's not a cheap rose either. No problems with the same GPUs in a different setup. Works fine on this board. I sent the first board back to Amazon because of recurring stability problems, I kept getting watchdog errors and couldn't install some drivers. The next board was a bit more stable and I was able to install the drivers, but I had regular image drops and other stability issues when the system was under load, such as major crashes. This could likely be due to poor memory compatibility. I've tried the XMP profile and adjusted the timings many times. It wasn't until GB released their latest BIOS that I was able to stably run this board with supported memory at advertised speeds. Even then I cycled the computer normally once and the board was completely dead. The PSU still works and I've been trying to get this board working again for weeks. Gigabyte support is sluggish and unresponsive. I've sent several emails asking for RMAs over the past few weeks but nothing. They just think that ignoring customers is acceptable. This is sold as a premium product but does not function as such, nor does the customer service department. This is the last product I bought from Gigabyte and it's not so much the defect in the board that bothers me. It's their customer service that is terrible. I've never had such a challenging RMA experience in decades of PC building. An $850 board apparently being held hostage at a Gigabyte service center in California. Buy another brand. Don't touch it. It has the best specs on paper, but as I said, this is a beta product. zero support. I've been doing customer service research for motherboards and I think Asrock spends money on customer service because people report successful RMAs with them. I bought a Square Trade insurance plan to cover me and bought it with a credit card that will cover me if the company doesn't live up to the guarantee they promised. I don't know if ASUS customer service is similar to Gigabyte and I hope I don't have to find out, but the experience left me without a computer for weeks, which is unacceptable. The $850 motherboard is being held hostage, unaware of Gigabyte's support, and the $1400 processor is gathering dust. If you can't say I'm very angry. In any case, I'm happy to report that my previous experience with ASUS with the TRX40 has been good. I installed my RAM which was unstable when Gigabyte chose DOCP in the BIOS and it just works. Run memtest86 and no errors at advertised XMP speeds. Now I know for sure that the Gigabyte board is just an overpriced POS. Same chipset but completely unstable with same RAM on two boards.

Pros
  • Great choice
Cons
  • There are bugs