It has been very easy to use, intuitive and also very user friendly. The support team is extremely helpful and responsive. I have not found anything so far that I dislike about this software. It's great for managing your hotel business. This software does everything you need it to do, plus more! I am able to track all my guests with ease and keep up with my bills as well. I can't think of anything I would like to change about this software because it's just perfect! If you are looking for a robust and reliable hotel management software then this is what you want. It allows me to run my business in an organized manner and helps me stay on top of things.