I like that it's very customizable for specific needs & situations in our industry! It also doesn't have too many bells or whistles but what does come with this program are some really great features including being able track hours spent doing work as well (and not paying overtime) which helps us keep up w/our budgets!! Nothing at all right now - just getting used t oit takes time when learning something new so we'll see how things progress once everything gets figured out! We needed help tracking all client information since there were multiple contractors working together throughtout clients homes without keeping tabs between each other about who was where /doing certain jobs etc.. This has helped solve those problems!! The best thing about tracing my lead is that it helps me track all interactions with prospects as well as customers. This makes it easy for me to follow up with calls or emails so I don't forget to do so. Also the integration feature allows me to update client information right within the app itself. It has helped improve our customer satisfaction by making us easier reachable but also we have a better idea what's happening in the industry when clients are using this tool.