I like how easy it was to use their services when setting up my new server! They are very helpful with everything you need them too do in order to help setup any computer or server that you would want set-up. There isn't anything i dislike about this service provider at least not yet they have been great so far!! If there were things i didn't care much for then maybe its something small but nothing major has come across thus far. We used paragons micro primarily as our cloud solution providers since most companies don't really know what exactly going into servers/clouds can be done to make sure one gets proper support after purchase.