It was very easy to navigate around the site as it had been completely redesigned from scratch with an improved user experience. The customer service has also vastly improved since I started working there so that made my job easier at work when reporting issues or requesting changes if needed. Nothing really but would like to see some more features added such as freight forwarding/documentation management for example which could make things even better! Definitely try out this platform before you go ahead otherwise your going to regret not doing it sooner. We have managed to streamline our internal processes by using worldlogisticservices.com; we were able to manage all aspects of shipping including documentation and tracking easily within one system.