The report analyzer allowed me to automate my processes of creating reports for our company. It also allows me to create multiple reports through different applications such as MS Excel or Google Sheets. As of now I've never come across any issues with this program, however, if there are any problems or bugs you can always contact support@reportanalyzer.com. There were times when I was stuck at certain points in reporting out data, but after contacting their support team they solved my problem quickly. Their customer service has been great. I highly recommend using Report Analyzer, it's saved us countless hours of time and money over the years when we needed to create new reports. We use this program daily to gather information from various sources that is needed to make decisions in our organization.