I was very happy to get this product because I had a previous version of Cuisinart and liked it a lot. However, as soon as I started using it, I noticed an incredibly strong metallic taste in the water, so strong it overwhelmed the teas and coffees I made with it. Cuisinart also changed the width of the spout, making it much larger; I really don't like this change because it makes it harder to control the pour and it also makes the steam from the hot water burn your hand more easily. I could live with the difference in spout size, but the metallic taste of the water was just unbearable. Unfortunately I had to return this item. On the other hand, the returns process couldn't have been smoother and I applaud Revain for making it as easy as possible for their customers.
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