I like that it lets me create my own templates for different types of contracts or agreements (e-signature is great). Sometimes you have to be patient with how long certain things take when using this program but overall its been very helpful! Not much at all - everything works fine once we get past our initial learning curve about what each button does/what order they are used etc.. We were able to use some prebuilt contract template options as well so those sped up getting through them faster than if i had created something from scratch myself every time.