I was shocked by all the bad reviews for this phone! I bought this set 5 years ago and have never had a problem with any of the phones. A new battery is required but that is after 5 years of use. First I used it as a regular phone, for the last 3 years I have used it with Magic Jack. I've spoken to people all over the world on these phones and never had any problems with the sound quality. I can walk around the house and go outside with no problems. One of them sits next to my computer, the other sits over the microwave, two places they say can cause audio issues. I bought the phones from Staples in 2008 so they may have fixed the issues customers had in 2007. I'm in the process of replacing the battery for one of the phones, but that's about all I've had to do in 5 years.
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