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Review on Snaff by Eric Weber

Revainrating 4 out of 5

Easy-to Use Web Analytics Tool: Snaff

I like that it is simple to use, easy to understand, has many options for customization, and can be used with any type of website or blog without needing additional software. It's not as flexible as other platforms, but you get what you pay for. There isn't much out there when it comes to web analytics tools. This one does what we need at an affordable price point. The best thing about this product is its ease of use. You don't have to spend hours trying to figure things out. If you're looking for something basic, then this will work well for your needs. We've been able to track our user activity from site visits all the way down to specific pages within those sites.

Pros
  • Easy interface
  • Simple data entry process
  • Great customer service (when needed)
  • Multiple ways available in which users may access information.
  • Very effective tracking capabilities both internal & external visitors are tracked properly!
Cons
  • Can only export certain types / categories into excel format
  • Doesn’t provide enough support info through email/phone