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1 Level
1315 Review
45 Karma

Review on Hammerhead by Vincent Poolaw

Revainrating 5 out of 5

Great product, very helpful and attentive customer service

Easy to use; no complex features- just straight forward reporting with some useful filters that help you get what's needed for your project/budgeting purposes.- sometimes it can be slow when using more than one filter at once (we had this issue in an old version of HMR). We are working towards automating our whole process from start to finish so we will continue looking into new ways to improve efficiency over time.- easy access via API - great if used correctly! Can't think I have anything negative about them as they do everything exactly how i like without me having too many options or customisations required which would potentially make things confusing down the line. Reporting needs work but nothing overly difficult given all reports available within system itself plus templates etc could easily create something similar ourselves.

img 1 attached to Hammerhead review by Vincent Poolaw



Pros
  • Simple
  • User friendly
  • Lots Of Helpful Resources Available For You To Use From The Minute It Is Launched Or Installed.
  • Great Onboarding Process Provided By Customer Service Team Which Helped Us Set Up A POC In Less Than 5 Minutes After Initial Contact With Support, Once Configured &/or Provisioned As Needed This Was Very Impressive
Cons
  • It is hard to say