I was very pleased that the product could be returned if it did not fit. But this is a whole story: to pack it, call a courier or take it to the post office or post office. Wait until he gets to the warehouse until he is inspected. And also print out purchase receipts, a return agreement. I'm glad we managed to avoid all this. Pros: The pillow didn't work for me. It was very hard to sleep + hot. The pillowcase and long hair made my neck sweat. I spent two nights on it. Upset. I wanted to return it. But the husband decided to try to sleep the night on it. As a result, they changed their minds about returning, because he liked the pillow. Sleeping on it for the second week. I "clung" her a little and she became not so oak. But a pillowcase is something with something - synthetics. By the way, the size M of the pillow came up to a man with shoulders over 13 cm (height 185). Tells him comfortable on it. So it's not a fact that men need to order L. You need to try to sleep on it. Lying for 15 minutes is comfortable for me. Cons below: You need to sleep 2-3 nights to understand whether the product is suitable for you or not. Very hot pillowcase. In combination with long hair, the neck is covered in soap. A husband with a short haircut (open neck) is satisfied with both the pillowcase and the pillow. The pillowcase quickly went in spools.
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