I like that it's simple to use and has all the tools we need for our processes in place. It can be difficult to navigate sometimes but once you get used to it, everything flows really well and it's very user friendly. They're also constantly looking at ways to improve the product so if there are any issues or feedback we have, they listen. A great solution for a small-medium business with limited resources! We've been able to streamline our compliance process by using this software, it has made it so much easier for us especially with GDPR coming into effect in May 2018.