I received this item after a long wait as it was shipped from China. It's so cheaply made and won't even stay. It detaches with minimal movement, so I wouldn't trust it to protect my laptop at all. And the email "couldn't be delivered because there was a problem with the recipient's email system." I wouldn't give a single star at all if it were possible. Do not worry. UPDATE - The seller got back to me quickly and refunded the cost of the laptop (minus shipping). Your customer service was very good which is why the star count has gone up. The product didn't work, so I can't really praise it.
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