I did not connect it to the computer. Not sure what the power supply is for if not to power the ports. At best, I was only getting 80mA of charge from each port, including PD, to my phone. A typical USB 3.1 for my phone should output around 1000mA. No wonder, because the supplied power pack is designed for a maximum current of 2000 mA. I'll probably just throw it away since I live in Alaska and it's not worth the time and money to send it back. What a waste.
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