Review on Black Sony WI-1000XM2 Wireless Behind-Neck In-Ear Headset/Headphones with Mic and Alexa Voice Control for Phone Calls - Industry Leading Noise Cancellation by Eunu Aroha ᠌

I live in Hong Kong, but it so happened that I bought this model in St. Petersburg in the official Sony store right before the start of quarantine. I needed a b / n headset with good sound for frequent telephone conversations, including on trips and flights, with good sound and noise reduction. For a long time I chose among different ones and decided on this one, because. She answered all the necessary requirements for me. I was very happy with the purchase, but it was EXTREMELY unreasonable not to check it right away, but only a couple of days later already in Hong Kong (I thought that Sony couldn’t screw up for that kind of money), and in vain. I won’t talk much about ergonomics, everyone’s ears are different, I personally don’t feel comfortable, it even hurts my ears a little, because. because of the size of the earpiece, it crashes and rubs the sink, and because of the shape it tries to jump out, you have to constantly put it back. The ear pads from the set are only silicone, they hold a little better, the more comfortable ones presented there generally fly out of my ears instantly. But the most unpleasant began when I began to test. Subway, street, car. In the right earpiece, noise reduction works noticeably worse than the left one (confirmed by other people whom I gave to test). That is definitely a defect. You can’t get into St. Petersburg anymore, I couldn’t pass / change. I called the Sony hotline, where they recommend me to go to St. Petersburg 😊, or go to the SC in Hong Kong, because. the manager does not know anything else about the headset - the product is new. But, alas, quarantine began, and at first it was not possible to get through to the SC in Hong Kong at all, but in the end, when I got through, they told me that they did not work with individuals until the end of quarantine . In general, for 20 thousand I received a slightly defective headset of good quality assembly, which I use daily at home for remote work and wait for the quarantine to end in order to hand it over to the SC for diagnosing and fixing the defect. The function of the headset performs perfectly, the microphone is good, for listening to music - norms. Before buying, I recommend that you carefully study the item, the reviews of the owners and check the product immediately.