Why don't you disclose that they are not covered by the guarantee because they are not certified for use in 2022? To what extent does the assurance still apply, and how do you plan to address the problem at hand? The problem has been fixed, the headphones have been returned, and the money has been refunded. Some sort of delivery issue, they claimed. benefiting from. They're functional, the headphones themselves don't raise any red flags (albeit the front of the case is slightly worn, despite they came packaged), but they hurt after prolonged use. The music sounds great, and the call quality is outstanding. In spite of the drawbacks. I didn't think they were painful, because. I tried them on first to make sure, but after 30 minutes of wear, I started to feel discomfort. After they have been properly fitted, adjusting them by a few millimeters won't make a difference. I called customer care to see if I could obtain replacement overlays (I had read that they fixed the problem; I use small ones, but they don't fit and are too hard), but they identified the headphones as being from the United Arab Emirates and stating that they were not certified until 2022.
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