I like how easy this program was to learn and use. It has some very helpful features including being able to scan multiple computers all in one place. The interface can be rather cluttered but if you know what you need then there's nothing wrong with that. There are not really any downsides to this software other than maybe its fairly expensive. If you're looking into getting something similar for your organization look no further! We have been using netscantools pro since we started out as an IT department. This helped us identify issues within our environment quickly so we could resolve problems sooner instead of later.