Review on 100W/300W/500W/800W Submersible Aquarium Heater with Intelligent Temperature Probe and LED Display External Temperature Controller for Fish Tank 5-158 Gallons by Crystal Bryant

This product has been used a total of about 5 weeks, is there a box longer than this and after only five weeks of use I get error code 10 or something and I can't reset it, if I do this immediately the code comes off again with all the metal underneath that is red hot and glowing and looks awful to order this no doubt not in my money or ship me the product I woke up. Help