Why don't you disclose that they are not covered by the guarantee because they are not certified for use in 2022? Is the promise still valid, and how do you intend to fix the problem? The problem has been fixed, the headphones have been returned, and the money has been given back. They explained that there was a mistake with the shipment's delivery. Advantages that vary: Using them for extended periods of time causes discomfort, but the headphones themselves are functional and raise no issues (albeit the front of the box is slightly worn, though they were still packaged). A call can be heard well by both parties, and the music is of high quality. Other drawbacks: I initially didn't think wearing them hurt, because. I tried them on for a half an hour to make sure, and sure enough, that's when the discomfort sets in. Millimeter adjustments are useless once they are on properly. I contacted customer service to see if I could purchase replacement overlays (I had read that doing so would fix the problem; currently, I'm making do with small ones, but they don't fit well and are too hard to remove), but they informed me that the serial number indicated that the headphones were intended for use in the United Arab Emirates and were not certified until 2022.
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