I like that it can be used for more than one property, but also because you have many options when adding new properties into your system as well. It's very intuitive so there are no issues using this product at my current job. There isn't much about this software we dislike yet! One thing we hope will come out soon would be an option where guests could see their room rate before they book online (or even offline). We would love to give our guest members better service by showing them exactly what rates are available in each area/city they search for availability from us instead of having to make multiple calls just hoping we get someone who knows everything. This helps keep costs down while still giving good customer service. The software works as it should, but I think that at some point there was an upgrade available to make sure everything is compatible. It's easy to use and you can see your data within seconds, so no problems here! Keep using this system. Easy interface, fast results. No complaints about anything. We used to have troubles with our old system, which gave us many issues, while this one has been fantastic since we've installed it.