This appears to be a great product, it is exactly what we were looking for. But we got two identical pieces and unfortunately it was impossible to fit them unless we drilled our own hole for the door bolt. I have emailed the company and am hoping that they will send us a replacement item as if we can assemble it will be perfect for us. I will let you know if/when we get a reply. TO UPDATE. Received a friendly and quick response from William at Customer Service. He sent us a replacement panel in record time and we were able to complete the build. The bread maker works great. And they sent some bagel/bread tongs free of charge for the inconvenience. This wasn't expected to be honest they may never be used but a nice touch.
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