Package received in normal time frame for free shipping option and with no damage. Be aware that it is very heavy and you need two people or hand trucks to move box.Our UPS driver is a young strong guy that that took it off is truck by himself but I would not try to move it without help.Assembly is simple and instructions are clear. Used it same day to lift three tractor type mowers and it worked as described with supplied crank handle.However, if you have a tall brush guard on your mower, you cannot use the crank handle even in the shorter position without removing the guard first. The jack has a separate lifting option which uses a 7/16 6 point socket on a heavy duty electric drill that you supply to operate the jack. Mine worked the first time I lifted the mower but when I let it back down and then tried to lift it again it would not work. Called the toll free number for MOJACK and the guy I talked to was very helpful and shipped me a new winch unit at no charge. It is not very difficult to replace but I have not used the drill motor lifting option yet, so do not know if the new one will work. However I will plan on removing my brush guards from my mowers before trying to lift them and thus will use the regular crank handle. The drill motor option is a nice feature for someone with no arm strength, but you have to have a strong drill and really hold it securely to use it.Jack lifts mowers plenty high enough to gain access to underside of cutting deck to service blades and seems very secure.
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