The ability for our employees to log into their own account from anywhere with internet access has been key when it comes time for them to check out or submit paperwork that needs signatures! We have not found any downsides at this point but we are actively looking forward towards future enhancements of the software as well as continued feedback/suggestions via surveys conducted through SurveyMonkey (our preferred survey platform).
Nothing specific so far, would love more functionality like being able to export data etc., however overall I haven't really encountered anything negative yet either which makes me feel good about using mypass globally right now. Our organization does need an all inclusive solution where there's no "extra" charge associated with certain services such as payroll processing versus other solutions available online today. I like that we have access 24/7 with our own login information as well if needed or required for any reason at all! We can see when people are clocking out of their shift via email but i wish they would allow us more options regarding this such being able to add pictures etc also maybe even give an option where you dont need it? It has really helped my business alot since its not another place were employees go during break time which used create issues between coworkers.