Excellent customer service, knowledgeable staff that are willing to go above and beyond for our customers. The ability of their technicians to diagnose problems quickly and accurately! They have gone out of there way to help us solve any problem we might be having. Their knowledge about all aspects of server management/support is second to none. I would not hesitate to recommend them at all cost levels - from small businesses to large corporations. We've been working closely with LCSC over several years now and they continue to provide excellent support for our servers.