I like that it's easy to use for employees as well as managers/supervisors of contractors who are working in hazardous environments. It takes some getting used too but once you do everything works flawlessly! There isn't anything i dislike about this product other than maybe certain features could be more user friendly (such as when entering addresses). This software has helped us get information out fast and efficient so we know exactly where our workers were during job site visits which helps ensure their safety while also being able to provide them with proper training if needed. I like the fact that the system is very simple to use and that it's easy to navigate. I dislike that there is only 1 person that is always on the line and not everyone is very knowledgeable. I think the system is great for small to medium sized businesses. I have been able to track employee time, pay and everything else that is needed. I have been able to track everything that needs to be tracked.