This is great for when I am out of my office or away from emailing people about how their job should be done! It allows me access almost anywhere while still being able help someone fix something at home that they are having trouble figuring it our themselves (I don't have an iPhone so this really comes handy because sometimes we need more info than what can fit into text!) Also if there's anything wrong like missing steps, etc., then i'm notified right after leaving/coming back which saves lots of confusion later down the line since everyone needs information differently!