Update (January 2023): purchased October 2020 and it broke in under a year (September 2021). Seller sent replacement parts. It lasted another 15 months before the base broke again. I love the chair, but don’t expect the base to last more than a year or so. I purchased the extended aftermarket warranty—hopefully they honor the warranty and cover the replacement. Downgrading to 3 stars because it’s a bit too pricey to require a yearly replacement.Original review:I don’t usually write reviews but in this case I will. I love this chair. Had it just under a year, and the swivel part, where it fits into the lower support, bent and now it sits crooked and one side hits the floor.I don’t see any official warranty listed, and was not told by the manufacturer that there was one. But I contacted them through Best Buy chat support and they responded within a matter of hours and said they would send replacement parts.For that customer service, I’m very happy. I’m giving 4 stars only because it really shouldn’t have broken in under a year… I’m very careful with it, and it’s only seen normal use.I’ll update this to include whether or not I receive the replacement parts and if they work.I’ve had no other issues. The material isn’t wearing, despite the fact that I use it every day.
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