Review on Enhanced Communication: Telephone Headset with Noise Cancelling Microphone & HIS Cable for Avaya IP 1608 1616 9601 9608 9611 9611G 9620 9621 9630 9631 9640 9641 9650 9670 J139 by Betty Tucker

I bought this product to call work from my desktop VoIP phone and it did the job perfectly. Callers could hear me clearly, and it certainly made the calling process quicker and easier without having to pick up the phone or use the speakerphone, which disrupts office work. That was before Covid-19 changed the world. As it became safer to work from home, I found that the 3.5mm laptop adapter was not included and contacted the company for an adapter. They replied to my email for hours! After we verified my purchase and personal information, they immediately filled my need for a 3.5mm adapter and I received it very quickly. The adapter works perfectly and I can now use my headset for Zoom meetings and video chats. I am very satisfied with my headset and the seller. This is the best example of customer service that all businesses should follow!