The website design, ease of use, and customer service are my favorite things about this software! I love that it has an option for both in-person interviews as well as remote interviewing. It's also great because we can see exactly where our candidates were looking while reviewing their resumes/cover letters. We have noticed some minor issues with occuscreen when using it remotely but they seem to be working through them quickly. For now, there really isn't anything else I dislike. If you're looking for something that will help streamline your recruiting processes, then occuscreen should definitely be considered. I am able to conduct more interviews per day than ever before without any hassle or stress.