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1248 Review
49 Karma

Review on Partner Insight by Stephen Johnson

Revainrating 5 out of 5

Very useful tool to automate lead follow ups with your customers

I like that you can easily connect directly from Salesforce or any other system, this is very helpful for our sales team as well! It's easy enough so we don't have problems using it every day but not too complicated either which makes us feel good about its use among staff members who are new at their jobs/hired recently etc - they're still learning how things work here (and there was some confusion initially). The fact of being able just click "connect" when setting up an account means less time spent going through training than if people had been given more instruction beforehand; however since everyone has different needs &amp knowledge levels then maybe giving them extra instructions would be better? We haven’t really experienced anything negative yet though perhaps because most users tend towards positive feedbacks rather quickly ;).

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Pros
  • Very handy to link all accounts with one another
  • Easy access via mobile apps
  • Fast customer service response times in case something goes wrong
Cons
  • Almost everything is ok