I like how easy it was to use, especially for those who have little experience with computers or computer software in general! The customer service from Flower Soft has been fantastic as well; they went above our expectations when we were having issues uploading files into their system (which took us about 3 months of troubleshooting).
They are very helpful but also understanding if you're new at this type thing - just ask them questions!! Their support staff will help guide your way through any problems without being condescending which makes all customers feel welcome & valued by these folks :) We've had some great success using Flowersoft's products including scheduling appointments/orders online via an app called 'Flowersoft Connect'. This allows me ease during busy times since everything happens automatically right there within flowersoft connect itself so no need go back out onto website etc..