I like how easy it was to set up questions for our users with this product! The platform allows us as administrators very quick access into what we need in order solve issues or problems quickly so they can be solved before end-users even realize there are any errors at all!! No complaints here yet but if anything were needed i would say perhaps more options when creating new question types? We have been able use several different platforms from other companies which has made managing user accounts difficult especially since some of them do not allow multiple logins per account (which ours does). This allowed me ease my time spent tracking down who had logged out without logging backin after being away awhile because their session expired while using another computer etc..