Zvue is back because support is not responding. After receiving the player, I charged it all night. The next day I inserted an already made 1GB mp3 card. Well played, sound quality is good. two hours. That's right, a fully charged battery played MP3s for 2 hours. I called support who told me that the second level would get back to me immediately as a fully charged player should play between 4 and 6 hours. The so-called support service no longer calls back. They said they didn't have a record of my call. This time he gave me the ticket number and said that the second level would call me back. 3 days later still no call back. Now when you call support, you get a voicemail box. and you guessed it DON'T CALL If you're lucky enough to get a player with no problems and never need service, this player could be for you. but the new player has problems out of the box. The guarantee is worthless if they don't stand behind the product
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