In August of 2022, I made the purchase of a Samsung Galaxy S7 phone. After using the phone for two months, the quick charging function stopped working, and the computer could no longer detect the phone. Now, a full charge takes approximately six hours to achieve. I went to an authorized center, but the scratches on the cover got in the way of the guarantee they were willing to provide me (mechanical damage). That is to say, you will not be eligible for a guarantee since the case has some superficial scratches on it. I called Samsung support with a demand for clarification regarding the problem; however, the help is insufficient and does not answer the queries that are posed. Promuryzhili week, and they both provided the same identical response. Ignorance about the needs of customers. Now that that's out of the way, I took the phone with me to get it fixed and paid for it. According to the authorized service, the port needs to be replaced immediately, and a replacement is included with the display unit. To put it another way, it is essential to update the display, and the cost for doing so is 21,000. I spent a total of 50,000 on a Samsung flagship model. Two months later, the phone's port broke, and I was offered to pay for repairs equal to approximately fifty percent of the phone's original price. These are the flagships, nafik! Extremely dissatisfied with Samsung's performance! I have no intention of ever doing business with them again, and I do not recommend them!
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