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Kachilla Mountain photo
Iran, Tehran
1 Level
781 Review
55 Karma

Review on Riccle by Kachilla Mountain

Revainrating 3 out of 5

Review of reasons why I won't shop at Riccle again:

Unfortunately, despite the fact that I just bought a pair of plates from Riccle, I won't be doing any more business with them in the future. Even though they were pleasing to the eye, the dishes were not of very good quality. It was disheartening to see that the dishes already had several chips and cracks after only a few uses of them. In addition, I thought the quality of the customer support was below average. I had to make several attempts before I was able to get a reaction to my request for a replacement for the broken plates. The process was drawn out and extremely frustrating. In addition to this, I found it challenging to navigate the website, and the search function did not always return accurate results. My search for the information I needed turned into a time-consuming procedure as a result of this. In general, my time spent with Riccle did not live up to my expectations in any way. Even though they might have a wide variety of products, the subpar quality of the plates and the unsatisfactory customer service really put a sour flavor in my mouth. I will not be doing business with them again, and I strongly advise anyone considering buying something from this online company to give it some serious consideration first.

Pros
  • green alternatives.
Cons
  • Issues with quality.