The way it provides insights to employees, so they know where their efforts go, help them improve and provide real time dashboards for managers - it has been great experience so far. It's simple yet powerful platform- one click access from anywhere with internet connection and that too accessible via mobile phones also. Nothing as such.- would like it could offer multi-language support though I believe this service can be offered if paid subscription is purchased by our clients. It was really easy to get started with. One of our largest customers are looking at using this in order to gain better insight about how teams work together. The best thing about Journyz is that it is very easy to use and the platform is very user friendly. It is also very easy to customize the platform to suit your needs. Sometimes it is a bit difficult to understand the flow of the platform. It is a great tool to use for any company that is looking to improve their customer experience. We are able to streamline the process of creating and managing our customer journey.