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Justin Kautzman photo
India, New Delhi
1 Level
701 Review
44 Karma

Review on ๐Ÿ“ฑ ERAGLOW Luxury PU Leather Wallet Flip Case for Samsung Galaxy J7 V 2017, J7 Perx, J7 Sky Pro, J7 Prime, Galaxy Halo - Rose Gold by Justin Kautzman

Revainrating 4 out of 5

Customer Service Experience

My comments reflect my customer service experience. I had a question about a minor issue and the response was quick, professional, helpful and friendly. Long story short I didn't want to ask as the problem was minor, she offered to send me a replacement to ensure I was completely happy with my purchase. It's free for me and I didn't have to return the original items. We exchanged a few more messages to work out the details and again she was very responsive with great directions, professional, polite, helpful and friendly. I am very impressed with the attention and care given to our interaction, especially as this is a relatively inexpensive item. 5 Stars. I have my replacement product to ship soon. Based on the original product that I received, it meets my expectations, is consistent with the photos and description - it suits my needs and I am happy with my purchase. I will seek this seller again if I need similar products in the future. Eraglow Galaxy J7 V/J7 Perx/J7 Sky Pro/J7 Prime/Galaxy Halo Case Luxury PU Leather Wallet Flip Cover with Card Slots and Kickstand for Samsung Galaxy J7 2017 (Rose Gold)

Pros
  • Quality construction
Cons
  • Not as thick as other options