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Review on Toshiba X300 4TB Performance & Gaming 3.5-Inch Internal Hard Drive - CMR SATA 6.0 GB/s 7200 RPM 128 MB Cache - HDWE140XZSTA by Linda Braley

Revainrating 1 out of 5

Toshiba will not honor its warranty

I installed the drive and everything worked fine. About a year after using it, I started having data corruption issues. When removing the drive, the plastic covering the SATA data pins came loose, making the drive difficult to use. The SATA data connector was installed and removed like any other drive and was not forcibly removed. The plastic broke too easily due to poor workmanship. Defects can and do happen. That is clear. I submitted the drive for RMA via the Toshiba website and reported the defect. I sent the disc at my own expense and upon arrival was informed that Toshiba would not accept the disc due to the broken plastic. I informed the host that the faulty connector was the cause of the complaint, and he explained that the warranty return was for failed drives only. Toshiba does not endorse its products or care about its quality or its customers. I will not buy another Toshiba product let alone another Toshiba hard drive.

Pros
  • GOLS certified
Cons
  • Hard to tell