The ability to send out an invoice or receipt without having everyone in my office be able view them is great! We can also create multiple versions of our receipts so that we have one version printed off if needed but are still using all online when possible (iPad). I wish there was more customization options available as some things don't fit into what they offer now like being unable change where you want your logo placed at times which makes no sense because its not customizable anywhere else either way unless i'm missing something? Maybe add another option somewhere down this list though maybe just make adding logos easier than currently doing through their website interface since thats how most people will use anyways?? Great product overall!! You'll find yourself saving time by sending these items via email instead waiting days until someone gets back from vacation etc..