I love how easy it was to use ionlife for my health insurance plan! It's so simple but yet very helpful in making sure you're doing everything right when having medical treatments or appointments. A great way of helping me keep track of all procedures done while being able to communicate back and forth with providers about anything related to treatment/procedure received during an appointment. The only thing I didn't really enjoy using this program was communicating with other physicians because sometimes there would be delays getting responses from them regarding any problems after we had communicated via ion life. Ion Life has been such an amazing tool throughout our journey as parents dealing with multiple children who have chronic illnesses. We've used their services countless times over many years now and never found much fault at all with what they offer us (other than needing more customer service reps).