Pros
- Easy access, friendly staff
- Very quick results
- Great price for quality work.
- Excellent Customer Service; always willing help when needed
Cons
- It is hard to say
iOrder Review
7
·
Very good
Rating
4.6
Vertical Industry, Health Care
Description of iOrder
iPro Healthcare's iOrder solution supports the exchange of medical information between hospitals and referring physicians by delivering the knowledge of the hospital to the initial point of patient care with the referring doctor. This improves patient safety and care quality by minimizing incorrect coding and unnecessary procedures, ensuring that an appropriate exam is always ordered. Referring physicians gain confidence in referral decisions; a quick, painless scheduling process; simple avenues for seeking assistance when needed; and timely and consistent patient order/test updates.
iOrder achieves this by creating a single, unified record of each patient order. Everyone involved in the service ordering and delivery process can see every relevant detail of the order in real time. The patient can receive order updates, procedure information, and even directions through Google maps. iOrder’s integrated patient instructions and text/email appointment notifications help hospitals improve patient satisfaction—a key metric for reimbursement under MACRA—and throughput. The HIPAA-compliant tool supports value-based reporting by reinforcing clinical validation of medical necessity and appropriate use criteria (AUC), supporting compliance with Meaningful Use and qualified Clinical Decision Support Mechanism (CDSM) requirements.
By offering referring physicians integrated clinical decision support and a streamlined, transparent means of placing, tracking, and completing ambulatory patient orders, iOrder minimizes mistakes, misunderstandings, lost information, and time-consuming lack of accountable transparency that plague most scheduling systems. This helps hospitals bridge gaps on the front end of the healthcare revenue cycle, stemming revenue leakage associated with lost orders and pre-authorization and pre-certification failures.
iOrder is interoperable with any referring physician’s EMR, with options for order results to be directly routed to the EMR, or the practice can download them from iOrder. iOrder is a web portal that can be installed on the hospital’s IT infrastructure or hosted in the cloud, and is accessible via any internet-enabled device, including mobile. The simplicity of the solution improves order and scheduling efficiency, reducing the burden of physician stress and burnout, and improving hospital and referral physician relationships.
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Pros
- Great way for employees, agents & managers alike
- Easy interface great user experience
- Ability is limitless with features/functionality available in order placement
Cons
- There are troubles
Pros
- I like how user friendly and easy it is to use!
Cons
- Sometimes I would get confused with what appointment I was supposed to have next
Pros
- Makes information available immediately 12 Easy access via an app13 Great customer service 14 Can track multiple orders15 Abilityto manage accounts/patients with ease16 Not difficult in termsof setup17 Patient filesare safe18 Quick response times when needed19 All tests run instantly20 Reports ready quickly21 Has security features22 Appropriate updates
Cons
- Minor Issues
Pros
- The ease in setting everything up, quick response times by staff both online & phone, extremely professional mannerism/attitude throughout every encounter so far for me personally speaking..
Cons
- Nothing yet..everything seems flawless
Pros
- I like that it is so easy to use and has multiple features to make life much easier
Cons
- Sometimes there are some glitches when uploading images through emails
Pros
- Easy to navigate
- Great layout/designs for all platforms including mobile phonesand tablets.
- Excellent support staff always willing, knowledgeable& professional
- Customer Service is outstanding with prompt response time
Cons
- There are disadvantages
