I like that it is very user friendly, easy for new users as we have had many come in without any previous experience of this system or software from another vendor! It can be slow at times but overall everything works great once set up correctly- no problems so far after implementing 3 years ago!! We are able solve all our issues regarding supply chain management by using Promro together along side other ERPs such SAP Business One & Navision etc - which give us more detailed reports than just what promros does.- Also helps keep track if there has been stock missing through out process (which was an issue before).