The ease of use, customer service team is very helpful when you need assistance or have questions about your account/solution! Nothing so far that I dislike but would like to see more options added in future releases (such as time tracking). We are using this software primarily because it's easy enough our employees can navigate without any training required from us at all - they love how simple everything has become with them being able solve their own problems rather than needing support staff help every step along way!!
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