I had been using them for over 10 years now! No complaints at all really! Nothing negative that comes into mind right away but there's nothing amazing either so it would be hard not to like their services if thats what they're doing! Great shipping experience no matter where its being shipped too!! And as i said above, NO COMPLAINTS AT ALL. So awesome overall great client support! I have been working with Gandi for over 5 years now. The team has always provided quality service to my clients. They do not just provide services but they also give guidance as well. Nothing, so far! Have no issues or complaints so far. Highly recommended. I highly recommend this carrier. I use their services for international shipping.