I like that they were very responsive to my questions about their product, and how it could be customized for our specific needs. They have a lot of functionality that we didn't need in our initial implementation. I would highly recommend them as they are very efficient and knowledgeable about their product. We used them to implement and maintain an RMS system. The benefits so far have been increased efficiency in processing insurance claims and the ability to manage work orders which has solved problems with getting our field teams out into the field.