I like that it offers all of my needs for online business such as email accounts with spam filtering to protect me from spammers in additionto many other features including cPanel which makes management easy! The only thing i dislike about heart internet so far has been their customer service team who do not respond immediately or have answers ready when you call them outnumbering your own staff by at least 2-3x times if they are busy during peak hours!! If there were more support personnel available then this would be less frustrating but overall its still ok since most services can wait 24hrs before requiring attention anyway.